1. What is Hemp Seed Oil?

Hemp seed oil is a nutrient-rich oil derived from the seeds of the hemp plant. It's packed with essential Omega-3, Omega-6, and Omega-9 fatty acids, 21 amino acids, protein, fiber, and vitamins like Vitamin D and minerals. It’s known for its health benefits, from promoting heart health to supporting skin and joint function.

2. Are the ingredients safe? 

The ingredients used in our products are 100% natural, safe, legal and environment friendly.

3. How Do I Use Hair Creams?

 

Pre-Wash Application 

Step 1: Take small dabs of the hair cream and apply evenly across the scalp.

Step 2: Use the remaining cream on your fingers to run through the lengths of your hair.

Step 3: Leave it on for at least 20 minutes.

Step 4: Rinse thoroughly with a mild shampoo.

 

Post-Wash Application

Step 1: After washing your hair, take a small dab of the cream.

Step 2: Rub it between your palms to warm it up.

Step 3: Apply only to the lengths of damp hair to condition and strengthen.

Step 4: Do not rinse off.

 

4. How Do I Use Body Butter?

Step 1: Take a small amount of body butter.

Step 2: Warm it up slightly between your palms.

Step 3: Apply directly to pat dry skin.

Step 4: Massage gently in circular motion for 2- 3 minutes.

5. How to use Face Cream?

Step 1: Wash your face and neck thoroughly and pat dry.

Step 2: Take a small dab of the cream and spread in your hands, then apply evenly on face and neck.

Step 3: Gently massage in circular motion for a few minutes or until completely absorbed in skin.

6.  Can Body Butter Be Used on the Face?

No. Body butters are not recommended for facial use, as ingredients like cocoa butter are comedogenic meaning they can clog pores and cause breakouts on the more delicate facial skin.

 7. Will It Last, or Will You Be Reordering Next Week?

No rush these jars are built to last!

• Body butter lasts 45 days
• Face cream 45+ days
• Hair cream 30–60 days, depending on use

8. Do Satliva Hair Oils Help with Hair Growth and Hair Fall?

Absolutely. Satliva hair oils are crafted to nourish the scalp, reduce hair fall, and promote natural hair growth. Infused with cold-pressed hemp seed oil and other potent botanical ingredients, they moisturize the scalp, fight dandruff and infections, and repair frizzy or damaged hair, leaving your hair healthier, stronger, and more resilient with every use.

 9. What Are the Additional Benefits of Hemp Products?

Satliva’s hemp oil penetrates deep reaching the innermost layer of the skin and even into the bloodstream. Rich in essential fatty acids in a ratio naturally accepted by the body, it helps boost immunity, balance skin health, and effectively combat skin conditions like dryness, irritation, and inflammation — naturally and powerfully.

10. What Conditions Can Satliva Products Help Heal?

From stubborn eczema and pesky dandruff to dry skin, psoriasis symptoms, and even insect bites — Satliva’s natural, hemp-powered formulas tackle it all. Whether it’s soothing sunburns, calming skin allergies, or fading hyperpigmentation, Satliva brings gentle, effective relief that your skin and scalp will love. Ready to heal the natural way?

 11. Who can use Satliva products? 

Satliva, uses 100% natural cold pressed vegetable seed oils and butters, 100% pure steam distilled essential oils. The Satliva products can be used safely by all including infants above 6 months. People and kids with sensitive skin should tell us their skin condition at the time of ordering, so we make the products with less essential oils.

12. Who Shouldn’t Use Satliva Products?

Satliva products are safe for most people and can be customized based on skin conditions. However, expecting moms should consult their physician before use. If you have sensitive skin or specific concerns, let us know we’ll tailor the product to suit your needs.

13. Noticed a Change in Your Product’s Texture or Color?

Don’t worry, that’s nature doing its thing!
Satliva products are made with pure, natural ingredients and zero preservatives. So, when the weather changes or batches vary slightly, your product might look or feel a little different.

It’s normal, it’s safe, and it’s still just as effective.
Just store it in a cool, dry place and if you're unsure, a quick patch test will give you peace of mind.

 14. How to do a Patch Test?

Simple! Just take a small amount of the product and apply it to the inside of your wrist or inner arm  areas where the skin is similar to your face. Leave it on for 24 hours.

If you notice redness, itching, or irritation, don’t use the product.
No reaction? You’re good to go!

15.  What’s the Shelf Life of Satliva Products?

Satliva products are made fresh in small batches using 100% natural, preservative-free ingredients so they’re best used within 6 months of purchase.

16. How can I extend the shelf life of Satliva products?

• Storing in a cool, dry place
• Avoiding direct sunlight
• Using clean fingers to apply
• Keeping lids tightly closed

Refrigeration isn’t required, but it can help extend the life of your product!

17. Why Don’t Satliva Products List Vitamin E as an Ingredient? 

Satliva uses a “whole ingredient” approach instead of adding Vitamin E separately, we select base oils like argan oil that are naturally rich in Vitamin E. This keeps our blends fresh and packed with natural antioxidants, plus extra skin benefits!

18. Why Does My Satliva Product Smell Different?

Satliva products use no synthetic fragrances, so a slight change in aroma is completely normal. Factors like farming, weather, and harvest affect the essential oils, making each batch unique. A different smell means your product is fresh, natural, and chemical-free never spoiled!

19. What If I’m Not Satisfied with My Satliva Product?

We’re here to help! Just reach out to us, and we’ll guide you on the right way to use the product or help you take the next step. Love the product? We’d love to hear that too! Your feedback and suggestions help us grow and serve you better.

20. Why Does My Skin Feel Oily After Using Satliva Face Cream?

Satliva creams are rich and 100% natural so a little goes a long way! Use just a tiny dab and massage for 2–3 minutes. If it still feels greasy, gently dab off the excess with a tissue and use even less next time. Stick with its consistency brings the glow!