1. What is hemp?
Hemp is the industrial counterpart of cannabis. Hemp has almost zero level of TetraHydraCannabinol (THC), which is responsible for psychoactive element in recreational cannabis. The hemp seeds and hemp seed oil is loaded with vital nutrients, Essential fatty acids Omega-3, Omega-6 and Omega-9, 21 amino acids including 9 essential amino acids which are not produced by our body, magnesium, protein, fibre, iron, vitamin D, potassium and more minerals.
2. Are the ingredients safe?
The ingredients used in our products are 100% natural, safe, legal and environment friendly.
3. How to use Hair creams?
The hair creams can be used before and after shampoo. If you apply before shampoo, just like any other oil, the cream strengthens the roots, conditions the hair, restrains hair fall and promotes hair growth.
a) Take a small scoop of the cream and apply directly on the roots and hair.
b) Slow massage for a minute or two and leave the cream on your hair and scalp for 30 minutes and wash.
After shampoo, just take a dab and apply on the tips of the hair and at the bottom of the hair. This will protect the hair from pollution and constantly provides the necessary food for the hair and scalp which controls frizzy hair and nourishes split ends.
4. How to use body & face butters?
Body Butters: Take a little cream on your fingertips and apply all over the body. Satliva body butter smudges well into the skin, so just a little is good enough.
Face Butters: Take a dab of face butter, rub between the palms and apply on face after a shower in the morning.
5. Can face butters be used for body as well?
Face butter can be used safely on the body as well.
6. Can body butters be used for face we well?
No. The body butters cannot be applied on the face. As the cocoa butter is comedogenic and blocks the facial skin pores.
7. How long would the creams last?
Body Butters (100 grams); typically for an average person, the body butter / cream lasts for 45 days on daily use.
Face Butter / cream (40 grams): Typically for an average person, the face butter lasts for over 45 days
Hair cream (100 grams): the Hair cream can last over 60 days for Men and 30 days for women on daily use.
8. Do the hair oils contribute to hair growth or restrict hair fall?
Yes. the hair oils restricts hair fall and promotes the hair growth. The hair oils, moisturize, nourish the scalp and hair. They effectively treat dandruff, scalp infections, frizzy hair and damaged hair.
9. What are the additional benefits of hemp products?
Hemp oil easily penetrates into the last layer of the skin and right into the blood cells, and thanks to the fatty acids in the ratio our body accepts, it improves the immunity and fights any kind of skin condition easily and effectively.
10. What conditions have Satliva products have cured?
So far Satliva products cured eczema, dandruff, skin allergies, dry skin, relieves symptoms of psoriasis, skin infections, insect bites, burns, sun rashes, sun burns, and hyper pigmentation.
11. Who can use Satliva products?
Satliva, uses 100% natural cold pressed vegetable seed oils and butters, 100% pure steam distilled essential oils. The Satliva products can be used safely by all including infants above 6 months. People and kids with sensitive skin should tell us their skin condition at the time of ordering, so we make the products with less essential oils.
12. Who shouldn't use Satliva products?
The Satliva products can be used by anyone or customised according to their skin condition, if any.
Expecting moms, should consult their physician before using Satliva products.
13. My product has changed in consistency; why did that happen?
There are times when the consistency of product changes, but it does not mean the product has expired or gone bad. This is the expected behaviour of a natural product.
As the products are crafted with skin-loving natural essential oils, preservative free natural ingredients, they may show a change in color or consistency when exposed to heat or fluctuation in temperature. Another point to note is that, it is formulated in Bangalore where it is nice and pleasant all-year long. But the product remains just as potent and effective as it was when you brought it.
If artificial or chemical stabilisers are added, the consistency does not change with change in ambient temperature, but we avoid using any preservative or chemical in our range of products.
Not just that, even if you order the same product again, you might find there is difference in texture, colour, consistency and may be the fragrance, because it’s all natural ingredients and they may vary from one batch to another.
If the product is within the expiration date it is mostly fine to use it. However, make sure that the product is stored in a cool dry place. Still if you have doubt, take up a patch test.
14. How do I perform a patch test?
Usually patch tests are done to test a new product. But you can certainly test anything, as it’s very simple method. Take a small sample of the product in your palm and apply it on the inside of your wrists or inner arm (these areas have skin texture bit similar to facial skin) and leave it there for up to 24 hrs. If there is any irritation or redness or any roughness on skin, please do not use the product. However, if there is no reaction, you can safely use the product.
15. What is the shelf life of any Satliva product?
Satliva believes in producing small batches of their product, fresh-on-order to ensure a consistent freshness and quality. This idea behind is to retain the properties of all the active ingredients in order to get desired performance.
Since products are preservative free and using all natural ingredients, they have small shelf life. Hence they are packed in small packaging with guidelines on how to use. It is mentioned on all products, for maximum benefits and freshness of all natural and organic products, they should be kept in a cool, dry place and used within 6 months of purchase.
Please note that there are ways to improve shelf life by keeping products away from direct sunlight, at a stable room temperature, with caps and lids tightly closed, and by using clean fingers to apply.
Refrigeration is not mandatory but it definitely helps to extend the life span of a product.
16. I don’t see Vitamin E as an ingredient in your products, Why?
Vitamin E is a wonderful antioxidant that reduces the possibility of oxidation and keep the natural products fresh. At Satliva, instead of adding vitamin E separately, we include a “whole ingredient” approach. Here we choose base oils that are naturally high in vitamin E (like argan oil and other plant oils). Therefore, they contribute to the overall vitamin E content of the blend while adding on other benefits.
17. Do I need to store Satliva products in the fridge?
No, our products are stable to an ambient temperature of 30-35⁰ C. However, we do recommend that the products should not be exposed to direct sunlight or excessive heat.
Most of our serums are specifically formulated with stable oils, high in natural vitamin E and an ideal blend of essential fatty acids to protect the formula from oxidation and any damage, for at least 12-18 months.
18. My product smells a bit different from last time, Why?
It is not possible to regulate the aroma of natural skin care products without the use of synthetic fragrances. There will be a slight change in smell from batch to batch or over time, but this is only a good news. It is a sign of reassurance that your product is truly natural. Natural ingredients are affected by varied farming practices, amount of sunshine, rains, growth and harvest etc.
You notice a change in aroma mainly because the essential oil blends do change after a few months, but it does not mean that they are spoiled. That’s completely normal with chemical free product.
19. What if I am not satisfied with my product or feel that it isn’t working for me?
Connect with us. We can interact and explain you the right way of using the products, and take it forward. Also we would love to hear from you, if you are happy with our products and services. Your feedback will help us improve. Also if you wish to add any more products in our range, please give us your valuable suggestions.
20. My skin feels very oily/greasy after applying the face cream. Why?
At Satliva we manufacture 100% natural products with 100% formula, so a little goes a long way. Please take just a dab of the cream for each application. Massage thoroughly for 2-3 minutes. If you still feel it too oily/greasy dab it off with a facial tissue and for next application go with even lesser quantity. Please be consistent to see noticeable changes.